G3 Solutions, IT Support, Solutions and Services for Businesses in Bournemouth, Poole and the South West

For smaller businesses where an annual fee for a support contract, which is seldom used, is generally not suitable.  G3 Solutions are able to provide support in a very flexible manner.  We ask you to purchase a bank of time which can be utilised as and when an issue arises.

Provided that you have at least one day of credit within your time bank, we are able to respond quickly and without the need to delay while purchase orders are placed.

Our approach means that you only pay for what you use which we believe is fair, competitive and flexible.

The time that you purchase has no expiry date and can also be used for project work and consultancy.

Ad-hoc Support comes at a lower cost than our Contract Support but without the benefit of a Service Level Agreement (SLA) is dealt with on a best endeavours basis.

As software contracts do not cover harware failures and it is recommended that you take out a Hardware Break/Fix contract along side this.