G3 Solutions, IT Support, Solutions and Services for Businesses in Bournemouth, Poole and the South West

Today’s businesses have come to rely on technology and as this reliance continues to grow, business leaders and IT managers have to ensure that their systems are recoverable and hardware is covered on a comprehensive break/fix support contract which guarantees a fix or replacement of equipment within an agreed service level.

IT systems by their nature do go wrong and unfortunately when they do it can render businesses out of action and result in a costly engineering bill and possibly replacement equipment.  Hardware support contracts provide businesses with the peace of mind that their IT systems are covered under a support agreement with the service level associated. This service level guarantees the repair or replacement of hardware within the given timescale, this could be a four, eight or sixteen hour agreement and the cost associated varies accordingly.

By having a support contract, businesses avoid the hefty “Call out charge” associated with ad-hoc support and also have the peace of mind that an engineer will arrive promptly in the event of an issue.  Typically only business critical machines are covered e.g. the main server or the MD’s laptop.

Up until now hardware support has appeared costly, with either call out charges being very high or annual premiums seeming to be a large percentage of the items actual net worth.

G3 Solutions is now able to provide a 4 or 8 hour guaranteed hardware break/fix service on almost any item of IT hardware at much more sensible prices. Working with a very reputable partner G3 Solutions are able to deliver this service nationwide to companies large and small.

We suggest that you dig out your most recent inventory and invoice for hardware support and compare these prices, we believe on average we can save each customer around 25% on their renewal, without negating service quality.

If you would like further information or a competitive quotation please reply to This e-mail address is being protected from spam bots, you need JavaScript enabled to view it   and we will respond promptly.